The B2B Portal by SyncSpider Overview
- One platform
- Powerful modules
- Infinite B2B possibilities
Streamline how your team sells, processes orders, and manages complex B2B workflows – with a portal built to match your business, not the other way around.
They Trust Us
Problems & Solutions
Transform your B2B sales operations with automated solutions that eliminate common pain points and drive growth.
Problem: Disconnected Systems Create Information Silos
Your ERP doesn’t talk to your sales tools. Customer data is scattered. Nobody has real-time visibility into what’s actually happening.
Solution: Unified B2B Portal - Everything Connected
One central platform that syncs with your ERP, CRM, and other systems. Real-time data flows everywhere it needs to be. Everyone sees the same truth, updated instantly.
Problem: Manual Order Processing Is Killing Your Operations Team
Your team spends hours re-typing orders from PDFs, emails, and Excel files – leading to errors, delays, and frustrated customers.
Solution: Order Hub - AI Powered Order Automation
Our AI reads any document format, extracts order data, validates it against your business rules, and pushes clean orders directly to your ERP.
Problem: Sales Reps Waste 40% of Their Time on Admin Work
Your field reps are juggling paper catalogs, outdated Excel sheets, and endless email chains instead of selling.
Solution: Sales App - Sell Anywhere with Real-Time Data and Instant Order Entry
Your reps get instant access to live inventory, pricing, and customer data – all automatically synced with your ERP.
A Central Platform Built for How B2B Really Works
SyncSpider’s B2B Portal is your operations engine. Whether you’re empowering field sales reps or automating complex order processing, the Portal adapts to how you sell, buy, and fulfill.
Sales App
Built for field reps and key account managers who need to sell smarter – on-site and on the move.
Sales App replaces the paper, Excel, and back-and-forth emails with a mobile-ready sales tool that connects directly to your ERP.
- Real-time customer data
- On-site order entry
- Offline catalog access
- ERP & CRM sync
Order Hub
Designed for ops teams stuck manually processing email, Excel, and PDF orders.
Order Hub uses AI to extract, validate, and map order data from any file type – then sends it straight to your ERP.
- AI-powered document recognition
- Automated data validation
- Seamless ERP handover
- Full audit trail
B2B Portal Built for Results
We built this B2B portal for one reason: to turn your slowest, most error-prone processes into your competitive advantage. Mission accomplished.
Core Portal Features That Power It All
Sales App and Order Hub are just the beginning. The B2B Portal itself includes a powerful set of features that make your processes configurable, scalable, and easy to manage, no matter how complex your operation.
- Permission management & user roles
- Customer-specific pricing and assortments
- Tiered pricing across accounts and locations
- Multi-client and multilingual support
- White-label, fully brandable design
- Centralized product data from your ERP/PIM
One Portal. Two Modules. Full Control.
Whether you use both tools together or start with just one, the SyncSpider B2B Portal is flexible enough to scale with your workflows and powerful enough to replace outdated manual processes.
Want to see what your custom setup could look like?
Ready to Transform Your B2B Operations?
Schedule a 1:1 consultation with a specialist who’s helped businesses like yours build customer portals that drive real revenue and automate operations.
FAQ
What is the B2B Portal by SyncSpider?
The B2B Portal is a comprehensive platform that streamlines B2B sales and order processing through two powerful modules: Sales App for field teams and Order Hub for operations. It connects directly to your ERP/CRM and adapts to your specific business workflows.
How does B2B Portal by SyncSpider integrate with my ERP or PIM?
B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.
Can the Portal handle multiple companies or divisions?
Yes. The Portal supports multi-client operations, allowing you to manage different companies, divisions, or brands from a single platform. Each can have its own pricing, products, workflows, and user permissions.
Is the B2B Portal available in multiple languages?
Yes. The Portal supports multilingual operations, allowing users in different regions to work in their preferred language while maintaining centralized control and reporting.
Can we white-label the Portal for our brand?
Absolutely. The Portal is fully brandable with your logo, colors, and design elements. Your customers and team members experience a solution that looks and feels like your own proprietary system.
How does customer - specific pricing work?
The Portal supports complex B2B pricing including customer-specific rates, volume discounts, contract pricing, promotional offers, and tiered pricing across different accounts and locations. Each customer sees only their negotiated prices.
What about user permissions and access control?
The Portal includes comprehensive role-based access control. You can define exactly what each user type can see and do – from read-only access for certain customers to full administrative rights for managers.
Can customers place orders themselves through the Portal?
Yes. The Portal includes 24/7 self-service capabilities where authorized customers can browse their specific catalog, check inventory, place orders, and track shipments – all with their negotiated pricing and terms.
How long does implementation take?
Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.
Do I need an in-house development team to use B2B Portal by SyncSpider?
No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.
Is this a scalable, long-term solution?
Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.
Why is this different from other B2B solutions?
The B2B Portal is built specifically for complex B2B operations, not adapted from B2C tools. It handles the messy reality of B2B – inconsistent order formats, complex pricing, multiple approval levels, and field sales challenges – without forcing you to change how you work.