Use Case: Global Construction Ordering, Simplified

Speed and accuracy are crucial in large-scale industrial projects.

When construction or manufacturing teams in the field need equipment or replacement parts, every hour spent chasing down orders can delay delivery, increase costs, and impact client satisfaction.

They Trust Us

The Challenge

When equipment malfunctions or additional components are needed on-site, team members typically rely on outdated processes to place orders:

Communication is manual

via email or phone calls to headquarters

Scattered product catalogs

or not easily accessible to on-site teams.

Orders may be delayed

due to unclear specifications, pricing confusion, or approval loops

Stock availability

Teams lack visibility into stock availability, leading to bottlenecks and downtime

ERP system is not integrated

The ERP system is often not integrated into the field operations in a practical, accessible way

Client Profile

Large-scale construction and industrial manufacturing companies operate globally with on-site teams assembling complex machinery for third-party clients.

These companies manage extensive inventories of specialized equipment and spare parts, often customized for specific industries or projects.

The Solution: B2B Portal by SyncSpider

With the B2B Portal, these companies can equip their teams with a centralized, secure, and easy-to-use B2B ordering portal. It provides a single source of truth for all equipment, tools, and spare parts – accessible anytime, anywhere.

Key Functionalities Implemented

Dedicated Ordering Portal for Field Teams
This B2B Portal acts as a branded internal shop, allowing on-site teams to browse available products, specifications, and real-time inventory levels.
Customer-Specific Ordering
Teams can place orders on behalf of the third-party client they’re building for, with the correct pricing, part versions, and regional configurations.
Tiered Permissions and Product Visibility
Only authorized users see pricing, parts, and availability relevant to their region, project, or client – reducing confusion and internal back-and-forth.
Integration with ERP via SyncSpider
Every order placed in this B2B Portal is synced directly into the company’s ERP system through SyncSpider’s integration platform. It enables seamless fulfillment, billing, and tracking – without additional manual input.
Multi-language, Multi-site Support
B2B Portal supports teams across different countries, with multilingual interfaces and region-specific configurations.

The Result

By implementing this B2B Portal, companies can reduce time-to-order from hours to minutes, empower teams to work more independently, and ensure data consistency across global operations.

90%

Reduction in manual communication

85%

Fewer ordering errors

65%

Faster delivery cycles

100%

Improved visibility

Why B2B Portal by SyncSpder?

B2B Portal offers more than just a B2B sales interface – it gives globally distributed teams a centralized, accessible, and structured way to manage equipment and spare parts ordering, tailored to complex industrial operations.

One platform for all equipment and spare parts needs

Direct synchronization with your existing systems

Security and permissions tailored to your organization

Multi-language and multi-region capabilities

Get up and running in weeks, not months

Let's Build the Digital Layer Your Manufacturing Ops Deserve

Whether you’re selling complex machinery, replacement parts, or high-volume B2B goods, you don’t need a patchwork of systems. You need one fully connected portal built to move as fast as you do.

Trusted by Innovators

“Although there are different scopes of integrations with individual requirements the implementation-time is shorter and works great.”

Franz Einfinger, Head of Sales

Globesystems Business Software

“We've finally found a solution. It aggregates data, optimizes workflows, and improves multichannel business management. We no longer need to handle API parameters for each vendor. We've saved countless hours and can focus on what we do best.”

Dana D, Owner

This and That Solutions, Capterra

See Our B2B Portal in Action

Explore our interactive demo! See how B2B Portal Solution seamlessly connects with ERP & PIM to efficiently manage products, customers, and orders.

FAQ

What is the main problem that the B2B Portal solves?

It modernizes your buying experience, which often lags behind your smart factories. It connects your ERP, inventory, and product data for a seamless ordering process, eliminating manual work and siloed systems.

Our field teams struggle with slow, manual parts ordering. How can your B2B Portal help?

Our B2B Portal replaces outdated email/phone orders with a fast, digital platform, cutting order time from hours to minutes and reducing manual communication by 70-90%.

How does the B2B Portal ensure ordering accuracy?

By providing real-time catalog access, clear specifications, and direct ERP integration, the portal minimizes errors from outdated information or manual entry.

Can our teams see current stock levels before ordering?

Yes! The portal offers real-time visibility into inventory, so teams know what’s available, reducing delays and bottlenecks.

Do I need an in-house development team to use B2B Portal by SyncSpider?

No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.

How does B2B Portal by SyncSpider integrate with my ERP or PIM?

B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.

Can I use B2B Portal by SyncSpider for multiple brands or regional sites?

Absolutely. B2B Portal by SyncSpider supports multi-site and multi-brand operations, allowing you to manage pricing, inventory, and orders across different storefronts and regions from one unified platform.

How long does implementation take?

Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.

Why choose B2B Portal by SyncSpider over OroCommerce, Spryker, Shopware B2B?

Cost: Up to 60% cheaper than enterprise platforms.
Flexibility: Built for sales agents, not just IT teams.
No Bloat: Focused on B2B sales workflows, not generic eCom features.

Is this a scalable, long-term solution?

Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.

Can B2B Portal by SyncSpider replace our ERP?

No – and it shouldn’t! B2B Portal by SyncSpider complements your ERP as a modern sales front-end, ensuring your “source of truth” stays intact.