Freight Forwarders, Logistics & Fulfillment Companies

From fulfillment to freight, give your clients real-time access, automation, and transparency – without changing your stack.

They Trust Us

The Logistics Challenge in B2B Commerce

Modern logistics is no longer about moving boxes—it’s about moving data. Your clients expect automation, real-time updates, and full visibility. But when systems don’t talk, and workflows rely on email and spreadsheets, the entire supply chain slows down. Common challenges include:

No Self-Service for Clients

Every request eats up valuable team time.

Disconnected Systems

ERPs, WMS, and shipping carriers lack real-time sync.

Manual Document Handling

Delivery notes, CMRs, invoices—still uploaded by hand.

No Unified Multi-Tenant Portal

Juggling multiple merchants, brands, or warehouses is a nightmare.

Market Stats

According to a 2023 U.S. study, 54% of logistics executives implemented new or enhanced fulfillment processes to accelerate order-processing speed.

Additionally, 50% updated their picking strategies, and 47% optimized their warehouse layout to better support digital workflows.

From Fragmented Fulfillment to Seamless Flow

B2B Portal by SyncSpider transforms your fulfillment operation with a centralized B2B Portal—offering full visibility, automation, and seamless system integrations.

Before

After

Why is the B2B Portal Ideal for Logistics and Fulfillment Providers?

Automated Document Management

Delivery notes, invoices, and CMRs uploaded automatically and mapped to the right client.

ERP & WMS Integration

Seamless sync with Odoo, SAP, Sage, Microsoft Dynamics, Microsoft Navision, CargoSoft, and other backend systems.

Customer Self-Service Portal

Clients can place orders, track shipments, view documents, and manage returns—without needing to contact your team.

Carrier & Shipping Integration

Out-of-the-box connections to DPD, DHL, GLS, UPS, Transporeon, CargoSoft, and more.

Multi-Tenant Support for 3PLs

Manage multiple merchants or brands from a single interface with tenant separation.

Shipping Data Sync

Real-time updates for tracking numbers, shipping labels, and statuses—shared with clients automatically.

Customer-Specific Catalogs & SLAs

Show custom pricing, delivery times, and reorder options based on account settings.

Return Management Workflows

Build custom return flows with inspection, refund, and credit memo automation.

AI-Powered Order Capture

OrderHub reads structured and unstructured order formats (emails, PDFs, Excel) for clients who don’t use systems.

The B2B Portal Solution

Fulfillment Partner for E-Commerce Brands

Client manages webshop
Orders are auto-routed into the logistics system
Shipping status + tracking returned via portal
Clients self-serve – no contact needed

Freight Forwarder with Custom Client Needs

Customers upload transport orders (e.g. groupage freight) directly into the portal
Auto-label generation & document printing
Integrated with CargoSoft or TIMOCOM via SyncSpider

Warehouse & Logistics Network Operator

Multi-client warehouse zones managed in one system
Portal supports full tenant separation
WMS integration (e.g., LFS, proLogistik, viadat)

Especially Relevant For:

3PL & 4PL providers
Fulfillment companies for Amazon, Shopify & WooCommerce sellers
Freight forwarders with in-house warehousing & transport fleet
Cross-docking providers
E-commerce logistics integrators

Built for Digital Logistics. Powered by SyncSpider.

With RESTful APIs, webhook logic, GDPR-compliant infrastructure, a custom mapping engine, and AI-powered order capture, B2B eCommerce Portal by SyncSpider is more than a portal – it’s a logistics connectivity engine.

Let’s Talk About Your Next-Level Logistics Efficiency

Discover how B2B eCommerce Portal by SyncSpider can digitize every step of your client-facing logistics – from order intake to delivery and return.

Trusted by Innovators

“Although there are different scopes of integrations with individual requirements the implementation-time is shorter and works great.”

Franz Einfinger, Head of Sales

Globesystems Business Software

“We've finally found a solution. It aggregates data, optimizes workflows, and improves multichannel business management. We no longer need to handle API parameters for each vendor. We've saved countless hours and can focus on what we do best.”

Dana D, Owner

This and That Solutions, Capterra

See Our B2B Portal in Action

Explore our interactive demo! See how B2B Portal Solution seamlessly connects with ERP & PIM to efficiently manage products, customers, and orders.

FAQ

What specific problems does the B2B Portal solve for logistics companies?

The portal directly addresses common industry challenges by eliminating the need for manual data entry and constant email updates. It solves issues like disconnected ERP and WMS systems, manual handling of documents (like CMRs and delivery notes), and the lack of a unified system to manage multiple clients or brands (multi-tenancy).

How does B2B Portal by SyncSpider integrate with my ERP or PIM?

B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.

How does the portal handle orders from clients who don't use modern systems?

The platform includes an AI-powered feature called OrderHub that can automatically read and process orders from various formats, including unstructured emails, PDFs, and Excel files. This ensures that all orders, regardless of how they are sent, are captured and processed automatically.

Is this solution suitable for 3PLs managing multiple merchants?

Absolutely. The portal offers full multi-tenant support, which allows you to manage multiple merchants, brands, or warehouses from a single interface. It ensures complete separation of data while allowing you to set customer-specific pricing, product catalogs, and service-level agreements (SLAs) for each tenant.

Can I use B2B Portal by SyncSpider for multiple brands or regional sites?

Absolutely. B2B Portal by SyncSpider supports multi-site and multi-brand operations, allowing you to manage pricing, inventory, and orders across different storefronts and regions from one unified platform.

How long does implementation take?

Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.

Why choose B2B Portal by SyncSpider over OroCommerce, Spryker, Shopware B2B?

Cost: Up to 60% cheaper than enterprise platforms.
Flexibility: Built for sales agents, not just IT teams.
No Bloat: Focused on B2B sales workflows, not generic eCom features.

Is this a scalable, long-term solution?

Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.

Do I need an in-house development team to use B2B Portal by SyncSpider?

No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.

Can B2B Portal by SyncSpider replace our ERP?

No – and it shouldn’t! B2B Portal by SyncSpider complements your ERP as a modern sales front-end, ensuring your “source of truth” stays intact.