B2B Ordering Doesn't Have to Be Painful. Doppler's Proof Is Right Here
- 70% Faster Order Entry
- Zero Back Office Errors
- Higher Sales Agent Satisfaction
From ERP friction to a seamless sales experience – see how SyncSpider helped Doppler simplify B2B orders, speed up agent workflows, and fully integrate with their existing systems.
They Trust Us
The Challenge
Doppler is an Austrian family company founded in 1946, specializing in high-quality umbrellas, parasols, and garden furniture.
As a leading international manufacturer, the company is recognized for its innovation, quality, and durable designs. Doppler’s brand portfolio includes respected names such Knirps, Derby Umbrellas, Bugatti.
How Doppler Transformed B2B Sales with SyncSpider's Portal Integration?
When Doppler, a leading umbrella manufacturer, upgraded their ERP system, they faced a costly integration dilemma for their existing B2B sales portal.
With SyncSpider’s B2B eCommerce Portal and DataHub, they replaced outdated manual workflows with a streamlined, ERP-connected sales experience – custom – built for agents and customers alike.
The B2B Portal Solution
Custom B2B Portal
- Log in and place orders on behalf of their clients.
- View and apply customer – specific pricing and tiered discounts in real time.
ERP + PIM Integration
- Integrated directly with Doppler’s ERP for live product and customer data.
- Synced with PIM core for enriched product info (images, descriptions, specs).
UX Co-Creation
- The UX was co-designed in collaboration with Doppler’s sales team.
- This resulted in highly efficient processes, such as ordering multiple variants in seconds.
Advanced Features
- Split delivery dates per order item.
- Manual price overrides and free-of-charge item lines.
- Saved carts, historical orders, and repeat purchasing options.
The Results
Complete transformation in weeks, not months.
Key Takeaways
- SyncSpider's B2B Portal adapts to your ERP, not the other way around.
- Sales agents can spend time selling—not struggling with outdated tools.
- Real-time data: smarter, faster, error-free orders.
- Scalable to add self-service customer portals, split deliveries, and PIM-rich product catalogs.
Why Choose B2B Portal?
Designed to handle what traditional webshops can’t—millions of price combinations, incomplete product data, and fragmented workflows.
- ERP-Native Integration
- AI-Powered Content
- Infinitely Scalable
Need a Similar Solution for Your Business?
If your ERP or eCommerce system is slowing down your operations – or your team spends too much time managing pricing, content, and orders manually – SyncSpider’s B2B eCommerce Portal might be the scalable answer you’ve been looking for.
Trusted by Innovators
See Our B2B Portal in Action
Explore our interactive demo! See how B2B Portal Solution seamlessly connects with ERP & PIM to efficiently manage products, customers, and orders.
FAQ
How did SyncSpider B2B Portal solve Doppler's problem?
SyncSpider implemented a custom B2B eCommerce Portal that integrated directly with Doppler’s ERP and PIM systems. This created a streamlined, user-friendly platform for sales agents to place orders quickly and accurately.
What were the main benefits for Doppler?
The new B2B Portal system resulted in a 70% faster order entry process, eliminated back-office errors, and increased sales agent satisfaction. It also provided significant cost savings by avoiding expensive custom ERP development.
What key features does the SyncSpider B2B Portal offer?
The portal provides real-time, customer-specific pricing, live product data, the ability to split delivery dates, options for saved carts and repeat orders, and a user experience co-designed with the sales team for maximum speed.
How does B2B Portal by SyncSpider integrate with my ERP or PIM?
B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.
Do I need an in-house development team to use B2B Portal by SyncSpider?
No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.
Can I use B2B Portal by SyncSpider for multiple brands or regional sites?
Absolutely. B2B Portal by SyncSpider supports multi-site and multi-brand operations, allowing you to manage pricing, inventory, and orders across different storefronts and regions from one unified platform.
How long does implementation take?
Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.
Why choose B2B Portal by SyncSpider over OroCommerce, Spryker, Shopware B2B?
- Cost: Up to 60% cheaper than enterprise platforms.
- Flexibility: Built for sales agents, not just IT teams.
- No Bloat: Focused on B2B sales workflows, not generic eCom features.
Is this a scalable, long-term solution?
Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.
Can B2B Portal by SyncSpider replace our ERP?
No – and it shouldn’t! B2B Portal by SyncSpider complements your ERP as a modern sales front-end, ensuring your “source of truth” stays intact.