Digital Customer File with Live Data
Every client’s info. Always accurate. Always up to date.
They Trust Us
Give Your Team the Full Picture - In Real Time
One source of truth for every department – sales, finance, and support.
Customer Information
Contact details, billing info, and shipping addresses in one place.
Account History
Full order history, pricing tiers, and payment terms.
Real-Time Status
Live account status and credit limits pulled from your ERP.
The Problem It Solves
Outdated data costs time, money, and relationships.
Without a centralized, real-time customer file:
Sales reps risk quoting the wrong prices
Finance teams chase unpaid invoices blindly
Support spends hours confirming order histories
Customers get frustrated with slow, inaccurate service
How It Works
One portal. One customer record. All synced live.
- Portal connects directly to your ERP or CRM
- Data refreshes in real time - no manual imports
- Changes in the ERP instantly appear in the portal (and vice versa, if enabled)
- Secure role-based access ensures only the right people see sensitive info
What Makes It Different?
A living customer file – not a static record
Version Control
No more “version control” nightmares.
System Integration
Works across multiple systems (ERP, CRM, PIM).
Unlimited Scale
Scales to thousands of customers without slowing down.
What It Looks Like in Practice
One customer update flows through every department instantly – no emails, no delays, no errors.
1. Pre-Call Preparation
A sales rep opens a client’s profile in the portal before a call.
2. Complete Account View
They see the latest contact details, account status, and outstanding orders.
3. Live Updates
While on the call, they update the shipping address – syncing instantly to the ERP.
4. Instant Cross-Department Sync
Finance sees the change immediately, and invoices go to the right location.
Ready to Transform Your B2B Operations?
Schedule a 1:1 consultation with a specialist who’s helped businesses like yours build customer portals that drive real revenue and automate operations.
Related B2B Portal Features
Transform how you do business with a comprehensive B2B portal that brings everything together in one powerful platform.
FAQ
How does B2B Portal by SyncSpider integrate with my ERP or PIM?
B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.
Can I use B2B Portal by SyncSpider for multiple brands or regional sites?
Absolutely. B2B Portal by SyncSpider supports multi-site and multi-brand operations, allowing you to manage pricing, inventory, and orders across different storefronts and regions from one unified platform.
How long does implementation take?
Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.
Do I need an in-house development team to use B2B Portal by SyncSpider?
No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.
Why choose B2B Portal by SyncSpider over OroCommerce, Spryker, Shopware B2B?
- Cost: Up to 60% cheaper than enterprise platforms.
- Flexibility: Built for sales agents, not just IT teams.
- No Bloat: Focused on B2B sales workflows, not generic eCom features.
Is this a scalable, long-term solution?
Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.
Can B2B Portal by SyncSpider replace our ERP?
No – and it shouldn’t! B2B Portal by SyncSpider complements your ERP as a modern sales front-end, ensuring your “source of truth” stays intact.