Permission Management
User Roles & Role-Based Access
One Portal. Different Users. Controlled Access.
They Trust Us
Your Portal Needs to Work for Everyone - But Not Show Everything to Everyone
Your portal needs to handle different types of users with different goals.
Self-Service Ordering
B2B buyers place self-service orders with their terms and pricing.
Agent Support Tools
Sales agents see customer accounts and place orders on their behalf.
Distributor Control
Distributors manage their own network, catalogs, or regions.
The Problem It Solves
One Portal ≠ One Experience
If your portal treats every user the same, you’ll quickly run into:
Customers seeing data they shouldn't
Distributors accessing other regions’ catalogs
Sales agents without visibility into customer accounts
Admins managing everything manually
One B2B Portal. Multiple Roles. Total Control
B2B businesses like yours sell across a complex network. Your portal has to keep up.
B2B customers need access to their products, prices, and order history
Sales reps need to view and manage customer accounts
Distributors access regional buyers and manage local stock
nternal teams may need analytics, exports, or admin rights
How It Works
Role-Based Access for Every User Type. No guesswork. No access mistakes. Total control.
- Assign custom roles: Buyer, Sales Agent, Distributor, Admin, and more
- Control catalog visibility, pricing access, and ordering permissions
- Limit access by geography, customer group, or account tier
- Enable sales reps to place orders on behalf of customers
- Allow distributors to manage sub-accounts or view localized catalogs
What Makes It Different?
One Login. One System. Multiple Controlled Experiences.
Single System Management
You don’t need multiple systems to manage different user types.
Centralized ERP Control-System Integration
All data is synced and controlled from your ERP.
Custom Role Configuration
Our dev team sets up roles to match your internal and external structure.
Growth-Ready Platform
Easy to scale as your network grows.
What It Looks Like in Practice
Whether you’re onboarding five internal users or fifty external buyers, the portal keeps everyone in sync – without risk.
1. Distributor Dashboard
A distributor logs in and sees their regional catalog and customers.
2. Buyer Portal
A B2B buyer logs in and sees their approved pricing and past orders.
3. Agent Workspace
A sales agent logs in and sees all accounts they manage.
4. Role-Based Validation
Each action is role-validated before it hits your ERP.
Ready to Transform Your B2B Operations?
Schedule a 1:1 consultation with a specialist who’s helped businesses like yours build customer portals that drive real revenue and automate operations.
Related B2B Portal Features
Transform how you do business with a comprehensive B2B portal that brings everything together in one powerful platform.
FAQ
How does B2B Portal by SyncSpider integrate with my ERP or PIM?
B2B Portal by SyncSpider offers native connectors for popular ERP and PIM systems and an open REST API for custom integrations. Whether you’re using SAP, Oracle, Microsoft Dynamics, or a custom-built system, B2B Portal by SyncSpider syncs product data, pricing, and orders automatically—without disrupting your workflow.
Can I use B2B Portal by SyncSpider for multiple brands or regional sites?
Absolutely. B2B Portal by SyncSpider supports multi-site and multi-brand operations, allowing you to manage pricing, inventory, and orders across different storefronts and regions from one unified platform.
How long does implementation take?
Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.
Do I need an in-house development team to use B2B Portal by SyncSpider?
No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.
Why choose B2B Portal by SyncSpider over OroCommerce, Spryker, Shopware B2B?
- Cost: Up to 60% cheaper than enterprise platforms.
- Flexibility: Built for sales agents, not just IT teams.
- No Bloat: Focused on B2B sales workflows, not generic eCom features.
Is this a scalable, long-term solution?
Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.
Can B2B Portal by SyncSpider replace our ERP?
No – and it shouldn’t! B2B Portal by SyncSpider complements your ERP as a modern sales front-end, ensuring your “source of truth” stays intact.