Role-Based Access Control
RBAC for Every B2B User Type
Different users. Different permissions. Total control.
They Trust Us
Give Every User Exactly What They Need - Nothing They Don’t
From sales agents to wholesale customers to internal admins, each role sees the right data and tools for their job.
Customer Self-Service
Customers view their own pricing, orders, and catalogs.
Agent Multi-Access
Sales agents access multiple accounts for easy order entry.
Admin Control
Admins manage everything – users, permissions, and content.
The Problem It Solves
Too much access creates chaos.
Without role-based permissions:
Customers may see pricing meant for others
Sales reps might accidentally edit system settings
Sensitive data can land in the wrong hands
How It Works
Access rules built for B2B complexity:
- Assign roles to customers, agents, and admins at setup
- Define what each role can view, edit, or approve
- Manage permissions at the individual or group level
- Adjust instantly as business needs change
What Makes It Different?
RBAC that understands B2B relationships:
Multi-Account Management
Support for multi-account sales reps.
Personalized Offerings
Customer-specific catalogs and pricing.
Self-Service Control
Granular control without developer intervention.
What It Looks Like in Practice
Every user sees exactly what they need – nothing more, nothing less.
1. Customer View
A wholesale customer logs in and sees only their catalog and net payment terms.
2. Sales Rep Access
A sales rep logs in and can place orders for any account they manage – but can’t change portal settings.
3. Admin Dashboard
An admin logs in with full control over products, pricing, and user roles.
Ready to Transform Your B2B Operations?
Schedule a 1:1 consultation with a specialist who’s helped businesses like yours build customer portals that drive real revenue and automate operations.
Related B2B Portal Features
Transform how you do business with a comprehensive B2B portal that brings everything together in one powerful platform.
FAQ
Can I assign multiple roles to a single user?
Yes. For example, a sales agent could also have limited admin permissions if needed.
Does RBAC support customer-specific pricing and catalogs?
Absolutely. Customers only see the pricing, products, and promotions assigned to their account.
Can I change a user’s role without contacting support?
Yes. Admins can update roles and permissions instantly from the portal’s dashboard.
Does it work for multi-account sales reps?
Yes. Sales reps can access and place orders for multiple accounts without logging in and out.
Is RBAC compatible with ERP-integrated portals?
Yes. Role-based permissions work seamlessly with ERP-synced data for total control over what each user sees.
How long does implementation take?
Implementation time depends on your specific business needs, but most setups are completed within weeks, not months. Our team ensures a smooth transition, minimizing disruption to your current operations.
Do I need an in-house development team to use B2B Portal by SyncSpider?
No. Our team handles the full implementation—from integration to setup—so you don’t need technical expertise. However, if you have an internal development team, B2B Portal by SyncSpider offers a REST API and full documentation for additional customization.
Is this a scalable, long-term solution?
Yes. It’s a platform that grows as you scale – without growing your tech debt. It’s fully modular, customizable, and built for future growth.